Shipping Policy

SHIPPING POLICY

This Shipping Policy is for IndyCraftivist and was last updated on 05/14/2023.

 

  1. SHIPPING AND DELIVERY OPTIONS

Domestic Shipping:

Standard (5-8 Business Days): $7

Express (3 Business Days): $25

 

International Shipping:

International Standard (2-4 weeks): $25

International Express (1-2 weeks): $39

 

Local Delivery:

Local Delivery (3-5 Days): Free

Local Delivery (1-2 Days): $20

 

  1. PROCESSING TIME

Most orders are processed within 3 business day(s) excluding weekends and public holidays.  Custom made items will need a processing time of 2-6 weeks.  If you need it sooner, please reach out to use before buying.  Once the item has been handed to the delivery carrier, a tracking number will be sent to the customer. 

 

  1. CANCELLATIONS

After an order is submitted, processing begins and the order cannot be canceled. If there are questions about canceling an order, please contact us.

 

  1. RETURNS

Returns will be accepted within 30 day(s) from the original purchase date. Items must be returned unused and in original condition. Some items, such as items on sale, final sale or custom made/ Made-to-order items can not are not eligible for returns. For more information, visit https://www.indycraftivist.com/pages/return-policy.

 

  1. DELAYED ORDERS

In the case of delayed processing, customers will have the option to cancel their order for a full refund. Shipping provider delays do not fall under the seller's liability. For delayed orders, please first contact the shipping carrier for the item's status.

 

  1. DAMAGED ORDERS

IndyCraftivist is not liable for lost or damaged products after the order has been placed in the hands of the shipping carrier. If your product has arrived damaged, reach out to us so that we may assist you in filing a claim with the shipping provider.

 

  1. SHIPPING RESTRICTIONS

- Orders cannot be shipped to P.O. boxes.